How It Works
How Trip Activation Works
We only run trips when enough people want to go. That keeps prices low and means you are never charged for a trip that does not happen.
Effective Date: February 2026
What Is Trip Activation?
Every trip has a minimum number of riders needed to run. When enough people reserve seats and we hit that minimum, the trip activates — meaning it is officially a go. If we do not reach the minimum, the trip does not run and nobody is charged.
When Am I Charged?
Once the trip activates:
What If the Trip Does Not Activate?
There is nothing to cancel and nothing to refund. It is completely risk-free.
Activation Timeline
Trips activate when the rider minimum is reached. This typically happens in the days leading up to the event. Each trip page shows a live progress bar so you can see how close it is to activating.
Notifications
You will always know what is happening with your trip:
✅
Trip Activates
Card charged, seat confirmed
❌
Doesn't Activate
No charge, auto-cancelled
🔔
Departure Reminders
24hr, 2hr, and 1hr alerts
Cancellations After Activation
Since no charge occurs until activation, there is nothing to refund beforehand. After a trip has activated:
| Timeframe | Refund |
|---|---|
| 72+ hours before departure | Full refund |
| 24 – 72 hours | 50% refund |
| Less than 24 hours | No refund |
| No-shows | No refund |
For complete terms, see our Terms of Service.
Why We Use This Model
Questions?
If you have any questions about how Trip Activation works, we are happy to explain.
Phone: (386) 227-6401
Email: Quote@justacruizin.com
Transportation services are provided by JAC Transportation LLC, a licensed motor carrier. For full legal terms, see our Terms of Service.